Emergency Gas Engineers Derby
What to do in a Gas Emergency
During a gas emergency, it’s imperative to move fast. You must call Cadent on 0800 111999. Gas emergencies can be a matter of life and death so make sure to avoid jeopardising the health and safety of you and your loved ones by calling Cadent straight away. Cadent may advise that your appliances need further work to be undertaken by a Gas Safe registered gas engineer. If so, give us a call to speak to one of our emergency gas engineers to find out how they can help.
You can find more information about Cadent by clicking the below link.
24/7 Emergency Gas Engineers in Derby
At East Midlands Gas, our customers safety is of paramount importance to us. That’s why we’re always available to support you and your loved ones during gas emergencies. Feel free to give us a call at any time to see how we can help resolve your gas emergency.
Do’s and Don’ts in a Gas Emergency
There are a few simple Do’s and Don’ts to abide by during a gas emergency. Make sure to follow these steps to minimise the likelihood of harm:
- DO open your windows and doors to help fresh air circulate.
- DO NOT turn any electric switches on or off.
- DO turn the gas off at the gas meter or emergency control. Leave it off until the emergency issue has been repaired.
- DO NOT operate any electrical security system. Open the door manually when the Cadent gas engineer arrives.
- DO call Cadent on 0800 111999
How to book an Emergency Gas Repair in Derby
If Cadent, after making the property safe, have advised you to have any work undertaken by a gas engineer, feel free to give us a call. We'll ask you a few questions about the type of gas emergency that you’re having and arrange an expert local gas engineer to arrive at your house and rectify the issue. This will take less than 2 minutes.
Step 1. Speak to an advisers or request a call back
Step 2. Book your job. Book your job – fixed price repairs plus parts – same day response (subject to availability) or choose a date that suits you.
Step 3. Get your new radiator installed. Get your gas emergency resolved– Your gas engineer will clean and tidy up the work area and issue any relevant paperwork.
Emergency Gas Engineers
Our emergency gas engineers are fully trained and Gas Registered. They undertake all types of breakdown repairs swiftly and efficiently. From boiler breakdowns to gas leaks, our emergency team are on standby and are ready to fully diagnose and repair any gas emergency.
Emergency Gas FAQs
If you are experiencing a gas emergency, Cadent are available 24 hours a day 7 days a week. To report a gas emergency to Cadent, call them on 0800 111999. Click on the this link for more information.
Call 0800 111999. 24/7 gas emergency number/ Cadent. This is a free service to help people deal with gas emergencies free of charge.
If CADENT have switched off your gas supply, made it safe and told you that you have a gas leak after the gas meter, for example, a leak from one of the internal gas pipes in your property, your gas boiler, or any other gas appliances within the property, we can help you. Call us on 01332 916966 to book a gas engineer visit.
Our fully trained Gas Safe emergency gas engineers are available 24/7 and are fully equipped to deal with all gas emergencies. They can deal with any boiler, heating or gas issues including issues with any gas appliances within the house. For me information, give us a call on 01332 916966.
Yes, we carry out emergency gas repairs throughout the whole of the East Midlands, including Derby and its surrounding areas.
We do provide a same day gas emergency service wherever possible. Please call us on 01332 916966 to find out more.
Three reasons to choose our Emergency Gas Engineers.
Expert local heating engineers
Our traders are highly trained gas engineers, ready to repair even the most complex issues.
Fixed price installation
Our prices are fixed labour rates plus the cost of any appliances supplied (conditions apply) backed by a 12-month workmanship guarantee and a manufactures parts warranty.
A customer focused service
We pride ourselves on creating a smooth a convenient transaction. Get an instant shower installation quote online. It takes only 2 minutes and receive your quote instantly.
Smell Gas, Act fast!
If you are experiencing a gas emergency, Cadent are available 24 hours a day 7 days a week. To report a gas emergency to Cadent, call them on 0800 111999. Click on the below link for more information.
Our Services
We make it easy for you to get the plumbing and central heating services you need. Explore our services below.
Boiler Installation
Our Gas Safe registered team can install all types of boilers into your home quickly and safely to improve your energy efficiency.
Boiler Repairs
Our experienced team can deal with all types and brands of boilers, old, or new, we will fix the problem quickly and efficiently.
Power Flush
We help cleanse your central heating system of sludge and debris to improve the efficiency of your radiators and boilers.
Plumbing Repairs
From leaking pipes to boiler repairs our emergency team can resolve any urgent heating and plumbing issue fast.
Gas Safety Certificates
When a Gas Safety Check is due, we'll take care of it for Property Management Agencies, Landlords and Estate Agents .
Whether you need an experienced plumber to fix your burst pipes or drains, a certified gas safe engineer to service your central heating system, or a appliance fitting expert to install a gas cooker or hob. East Midlands Gas is the company to call. We are always improving and expanding our service range to meet various plumbing and gas heating needs that our residential and commercial customers might have. East Midlands Gas are a leading provider of specialist plumbing, heating, boiler repair and installation services across Nottingham, Derby and Burton on Trent. We can meet your plumbing and heating needs regardless of where you are.
Google Reviews
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Had a water leak from my kitchen ceiling on a Sunday evening and rang the company at 6:30pm for an emergency call out and they got here in a very... read more quick time and managed to inspect and isolate the issue with minimal wear and tear required to the ceiling. The issue was sorted quickly and they explained every step they were carrying out so I also understood what the issue was. The costs were explained on my initial call and was very very fair and affordable considering it was an emergency call out on a Sunday evening. Very friendly and professional and cleaned up after themselves too. Absolute pleasure to have the guys out to sort the issue and would 100% recommend and I will be using the company again in future.
G Sandhu
October 2, 2025 -
We called Asif to service our boiler (Baxi), to do our gas safety and fireplace safety check and we were very happy with the services provided. He worked thoroughly and... read more in a timely manner, also was very nice and left everything clean and tidy. We will definitely call him back, thank you again 🙂
Csilla
September 11, 2025 -
If plumbing was an art form Asif Bhai is Picasso! We were looking to upgrade our heating system before winter and came across East Midlands Plumbing. Asif Bhai came round... read more for a consultation and within a day gave us a quote. The week after that they were able to fit us in for a full boiler replacement. Asif Bhai is very knowledgeable about anything to do with boilers, he heard our concerns and gave us honest advice and we decided to go with them. This father and son duo are trustworthy and very thorough. We went solely by their reviews on google and are so impressed by their quality of work. They are neat, precise and extremely professional. If we could give them more than 5 stars we definitely would.
Hirrah Khurram
August 7, 2025 -
Used this company for an Emergency Call Out in Derby today. Very easy to contact, arrived within an hour, up front with cost, explained everything in detail as needed, solved... read more the issue well, updating me at key stages and cleaned up very well afterwards too. Would definitely use them again and recommend.
Emily
July 15, 2025