Welcome To East Midlands Gas

Your local emergency
heating experts

24/7 Emergency Heating Repairs in Derby

Sometimes, things happen. Our job is to provide you with all the support, advice, and guidance that you need to get you through a heating emergency. Our trusted heating engineers are able to swiftly diagnose and rectify any heating emergency that you encounter.
Give us a call to request more information about our how our trusted emergency heating engineers can help when you most need it.

Emergency Boiler Support

At East Midlands Gas, our customers safety is of paramount importance to us. That’s why we’re always available to support you and your loved ones during Heating Emergencies and make sure that issues are resolved in the shortest timeframe. Whether your boiler has broken down in the cold winter months, or your radiators are leaking, our emergency heating engineers are primed and ready to repair the issue.

We deal with these Heating Emergencies.

Our friendly, professional and skilled shower fitters are fully equipped to deal with any heating emergency that you may encounter. Call us if you have any of the following issues:

  • A boiler breakdown
  • Radiator leaks Central heating pump failures
  • Frozen or burst heating pipes

How to book an Emergency Heating Repair in Derby

We'll ask you few questions about you’re the type of heating emergency that you’re having and arrange an expert local heating engineer to arrive at your house and rectify the issue. This will take less than 2 minutes.

Step 1. Speak to an adviser or fill out a request form.

Step 2. Book your job – fixed price repairs plus parts – same day response (subject to availability) or choose a date that suits you.

Step 3. Get your heating emergency resolved– Your heating engineer will clean and tidy up the work area and issue any relevant paperwork.

When your radiator pipes burst or freeze

There’s nothing more inconvenient than finding that your central heating system isn’t working in the cold winter months due to a burst or frozen pipe. Our job is to repair the issue and get you and your family warm again as soon as possible. Our emergency heating engineers are fully equipped to deal with any heating emergency; give us a call to find out how we can help.

Boiler Emergencies in Derby

Radiator Emergencies in Derby

Burst Pipe Repairs in Derby

Three reasons to choose our Emergency Heating Engineers.

Expert local heating engineers

Our traders are highly trained heating engineers, ready to repair even the most complex issues.

Fixed price installation

Our prices are fixed labour rates plus the cost of any appliances supplied (conditions apply) backed by a 12-month workmanship guarantee and a manufactures parts warranty.

A customer focused service

We pride ourselves on creating a smooth a convenient transaction. Get an instant heating emergency quote online. It takes only 2 minutes and you will receive your quote instantly.

Emergency Heating Engineer FAQs

What is an Emergency Heating Engineer?

An Emergency Heating Engineer is a Gas Safe registered, fully qualified, and trained Heating Engineer who will come out to you in the shortest possible time period to come and fix a boiler or heating appliance. An Emergency Heating Engineer will be able to safely resolve the emergency. At East Midlands Gas, our Emergency Heating Engineers aim to get to you within 30 minutes to 2 hours.

What is a Heating Emergency?

A Heating Emergency is when you have heating problems such as your central heating system or boiler leaking, a broken boiler, water leaks, any gas related boiler issues or an issue with the central heating pump, heating, or zone valves. For example, a pipe connected to the radiator may burst in freezing cold weather. It is important to get these issues resolved immediately to ensure protection against further water damage, whilst also enabling you to keep the house warm and heated.

If you have a Heating Emergency, call us today on 01332 916966.

How quickly can an Emergency Heating Engineer get to me?

Our qualified Heating Engineers will aim to get to you within the shortest time period. We aim to get to you within 30 mins to 2 hours wherever possible to swiftly rectify the emergency issue. To get an exact time for your plumbing emergency call us today on 01332 916966.

What is the difference between a Plumber and a Heating Engineer?

The difference between a Plumber and a Heating Engineer is that Heating Engineers require Gas Safe registration and qualification as the nature of their work requires them to work on boilers and gas based appliances. Plumbers work on non-gas installations. At East Midlands Gas, all of our Heating Engineers are fully Gas safe registered and qualified to ensure the safety of our customers.

How to choose a Heating Engineer?

Its normally best to get quotes from three different Gas Safe Heating Engineers. It’s a good habit to ask questions and make sure all of your queries are answered satisfactorily. You should also check their ratings and reviews left by previous customers to find out if they are a reputable company. It’s always best to use local Heating Engineers and make sure that they carry their Gas Safe registration card when they visit your property.

Looking for the very best in plumbing and heating service providers in the East Midlands? As our name suggests, East Midlands Gas – Plumbing & Heating specialists are the experts for you in Derby, Nottingham and Burton on Trent.

We are an experienced team of plumbers and heating engineers. If you’re looking for a reliable plumbing and heating company in Derby who’ll deliver quality workmanship without over charging you, then you’ve come to the right place!

2008
FOUNDING YEAR
365
DAYS A YEAR
24
HOUR EMERGENCY PLUMBERS
90
MINUTE TARGET RESPONSE
89
% FIRST TIME FIX RATE
100
% CUSTOMER SATISFACTION

Google Reviews

  • Had a water leak from my kitchen ceiling on a Sunday evening and rang the company at 6:30pm for an emergency call out and they got here in a very... read more

    G Sandhu Avatar G Sandhu
    October 2, 2025
  • GREAT SERVICE AS ALWAYS! They fitted 4 TRV's (Thermostatic Radiator Valve) and radiator valve drain off's on the 2 downstairs radiators. Highly recommended for any one in the Derby... read more

    Karim Baloch Avatar Karim Baloch
    September 12, 2025
  • We called Asif to service our boiler (Baxi), to do our gas safety and fireplace safety check and we were very happy with the services provided. He worked thoroughly and... read more

    Csilla Avatar Csilla
    September 11, 2025
  • New gas line installation for my gas boile and gas cooker Amazing service, was on time as promised and done it like a pro. Will call them back. Thank you

    Jozsef Lakatos Avatar Jozsef Lakatos
    September 11, 2025
  • Rang at 6.30pm for an emergency call out because the main stop valve was leaking. They arrived before 7.30pm resolved the issue and even helped install a new shower. Really... read more

    Matt Clifton Avatar Matt Clifton
    September 9, 2025
  • If plumbing was an art form Asif Bhai is Picasso! We were looking to upgrade our heating system before winter and came across East Midlands Plumbing. Asif Bhai came round... read more

    Hirrah Khurram Avatar Hirrah Khurram
    August 7, 2025
  • Excellent service and very friendly Have called these guys on a couple occasions for help with disconnections and cutting/capping. Both jobs completed to a high standard and I will definitely be using... read more

    Ryan Bennett Avatar Ryan Bennett
    July 18, 2025
  • Used this company for an Emergency Call Out in Derby today. Very easy to contact, arrived within an hour, up front with cost, explained everything in detail as needed, solved... read more

    Emily Avatar Emily
    July 15, 2025
  • Used their services for boiler annual service and maintenance for the first time and am very pleased with their work. Good to know a reliable local gas and plumbing service... read more

    saima sattar Avatar saima sattar
    July 13, 2025
  • Brilliant service fitting a new boiler for us. Great attention to detail and really going the extra mile. Would highly recommend.

    Alexander Broad Avatar Alexander Broad
    July 6, 2025

Central Heating Installations fitting areas we cover

We’ve got locally based teams of certified gas-safe registered gas cooker fitters, ready to assist you across the East Midlands, regardless of whether you’re a homeowner, tenant, landlord or business proprietor that requires a new gas cooker installation or replacement.

Derby | Nottingham | Leicester | Burton upon Trent | Belper| Ripley | Spondon | Little Eaton | Ilkeston | Beeston | Shardlow | Ockbrook  | Little Eaton |  Duffield | West Hallam | Chesterfield | Ashby-de-la-Zouch | Repton | Kegworth |